Privacy Statement

This Privacy Statement explains in general terms how Travel Clearance protects the privacy of your personal information under the National Privacy Principles. It will apply to any personal information provided to us when making a booking or enquiry by phone or by e-mail to us.

Confidentiality & Security

Travel Clearance's Commitment to your Privacy

Travel Clearance  is committed to protecting your privacy and personal details. We will only use the information gathered for the purposes of providing you with services related to your travel plan and any purposes for which it was requested and developing, improving and marketing our products and services. We will not sell, trade or rent your personal details to any third parties. The information will only be provided to service providers connected with your travel plans.

Information Gathered

You have full control over the amount of information you wish to provide. To enable us to process your request, it is our policy to gather sufficient information so that we can complete the business process and to provide you with quality services. By information we mean your name, mailing address, email address, date of birth and medical information may be required where applicable, meals requirements, seating preference, etc and any other information relevant to your particular travel needs.

In instances where we are selling products and services to you, we will require financial information as well.

We may use a feature of your browser called "cookie" to communicate with your computer. Cookies, by themselves, do not contain any personal information as it only identifies your computer to our servers when you visit our site. Companies placing advertisements on our sites and other sites linked to ours, may have the ability to assign a different cookie to you. We have no control over this process.

Why do we gather the information and how will we use it?

We aim to provide you with better services and more compelling reasons to come back and visit our sites. The information collected is required for us to deliver superior service to you, which includes advices related to our products, services and other opportunities, and to administer our business.

We may analyse what our users and customers like and don't like about the content, products and services on our web sites so that we can constantly improve them for your use.

In the future, we may use the information to personalise portions of our sites to you that are intended to provide just the information you are interested in receiving. We may also use the information you have given us to help focus the advertisements that are shown on our sites to make them of more interest to you.

Occasionally, we will send you e-mail communications to provide information which we think you will find useful, including information about new products and services. It is our policy only to send e-mail to customers who give us permission to do so.

We will always maintain control over the confidentiality of our customer information. We may, however, facilitate relevant offers from reputable companies. These companies are not permitted to retain any customer information unless the customer has specifically expressed interest in their products or services.

Security on Information Provided

Your information provided to us is kept in a secured environment. We will safeguard, according to strict standard of security and confidentiality, any information you share with us. Furthermore, all of the data we collect is protected by state-of-the-art 'firewalls' against unauthorized access.

We will not reveal your information to any external organization unless we have previously informed you in disclosures or agreements, as necessary in order to fulfil your travel needs (i.e. to airlines, hotel, travel service providers, etc), have your authorisation to do so, or are required by law.

This Web site contains links to other sites. Please be aware that Travel Clearance is not responsible for the privacy practices of such other sites. We encourage our users to be aware, when they leave our site, to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Opt-In/Opt-Out policy

It is our policy that the communications is fully control by you where it belongs. We only send our e-mail newsletters to users who ask to receive them.

Once you are on the list, you can easily request to exclude yourself from the mailing list. In every such e-mail, we will have instructions on how you may unsubscribe from the e-mail list so that you will not receive any future e-mails. At any time, you can contact us to remove your email address from such lists.

If you change or move e-mail addresses please let us know so that we can redirect your e-mail to your new address.

Your consent

By using our sites, you consent to the collection and use of this information by

Travel Clearance  If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

Travel Clearance is subject to the National Privacy Principles under the Privacy Act 1988 (Cth) (as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth)).