Frequently Asked Questions

Q: Is my personal information kept private?

We do not provide any client information to anyone except the minimum necessary to process your booking. For more information, see our privacy policy.

Q: Do I need a visa for the country I'm travelling to?

Any visas that are required for travel are the responsibility of the traveller. If you are unsure if they are required, please contact the relevant country's embassy or consulate in Canberra. See the DFAT guide to diplomatic representation by foreign governments for more information.